IT Support Specialist

We are seeking an IT Support Specialist to provide responsive and confidential technical support to attorneys and staff in a fast-paced law firm environment. This role serves as the first point of contact for technology issues, supports user and device setup in Active Directory and Microsoft 365, and troubleshoots Windows, Office 365, hardware, and basic network connectivity issues. Candidates should have at least one year of technical support experience, strong communication skills, the ability to prioritize time-sensitive requests, and the flexibility to travel between firm offices.